Support. Done differently.
We’re Authentic Collective Co., NDIS support in Cairns and Townsville for people living with disability, and the people who matter to them.
We see the person before the label and the human behind every behaviour. We get to know you first: what a good day looks like, what matters to you, and what you’d love to be doing more of. Then we build your support around that.
Small steps, real change, with a calm and steady team in your corner. For self-managed and plan-managed participants.
Who we’re here for
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Your life, your way, with someone steady in your corner. Tell us what a good day looks like and we’ll start from there.
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Referrals are always welcome. Send us your participant’s needs and we’ll be in touch within 2 business days.
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Plan-managed and self-managed participants are welcome. Weekly invoices, clear references, no surprises.
What we do
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Community outings, groups, hobbies and friendships, with someone beside you to make it happen.
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Cooking, cleaning, appointments and the everyday tasks that keep life running smoothly.
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Real-life skills and routines, built step by step, so you can do more of what matters, your way.
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For people living with psychosocial disability: building on strengths and bringing the right supports together.
How we work
Our way of working has six steps. They go round in a circle: each time we come back to the start, you’re a little further along.
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No rush. We settle before we support, so you can feel safe and calm from the very first hello.
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We get to know the whole you: your story, your people and what lights you up. You lead, and we listen.
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You are not your worst day. We see the strengths and small wins others walk past, and we tell you about them.
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Big goals become small, doable steps. We teach and guide rather than doing it for you, so every step builds your confidence.
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We pause, look back together and celebrate every win, big and small.
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You choose where to go next. We plan the next small steps together, and the circle begins again.
What we believe
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A person is never their diagnosis, their file or their worst day.
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Calm, steady people create safe spaces.
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Trust is built in relationship, not in paperwork.
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We build skills so you need us a little less over time.
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We say what’s true with kindness, and we follow through.
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A good life can be grounded, present and fulfilled.
Meet the people behind ACC
We’re ACC’s two co-founding directors. Between us we’ve spent years in disability support, youth work and residential care across North Queensland. We started ACC because we believe support works best when it’s built on real connection. One of us connects and builds; the other roots and shelters. Together we’re growing something that lasts.
Pull up a chair. Tell us about you.
Getting started shouldn’t feel like another pile of paperwork. Fill in the short form below or email hello@authenticcollectiveco.com.au, and we’ll call you within 2 business days.